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CRM Strategy Assistant

Listing ID: 660305

CRM Strategy Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: NEW LOOK
Location: Central London, London, UK
Hours: Full Time
Twitter Handle: @
Deadline: 26th May 2017
Ad Expires In: 3 days 12 hours

Here at New Look we like to think of ourselves as Rock Stars! Within our buzzing environment all our talented people work hard but we ensure some fun is thrown in too! We are entering a bold and brave new phase and we’re striving to be a fashion brand with attitude. Fashion is personal and we want everyone to celebrate self-expression, helping our customers to look good, feel great and express themselves with fashion. At New Look, the only rule is that there are no rules and we want people who can make a difference, think big, think brave and aren’t afraid to make mistakes.

An exciting CRM Strategy Assistant opportunity has arisen here at New Look in our Central London head office. You will help assist the CRM Assistant Strategy Manager to develop and grow New Look’s CRM marketing strategy to cost effectively drive traffic and revenue to New Look’s online and mobile platforms and footfall in-store.  

As a CRM Strategy Assistant YOU'LL GIVE:

Lifecycle Emails

  • Building, amending and maintaining all customer programmes and related emails. This will include:
  • Setting up programmes and the related data filters
  • Creating and editing HTML emails triggered through the customer programmes
  • Testing programmes and the related emails and making changes where needed
  • Programme reporting

Transactional Emails

  • Maintaining and amending all transactional emails. This will include:
  • Working with internal and external teams to test end-to-end to ensure changes remain error-free

WHAT YOU'LL NEED:

  • Educated to a degree level or other equivalent qualification
  • Excellent written and verbal English
  • A real passion for the internet and online retail (Fashion preferred but not essential)
  • Good analytical skills
  • A proactive attitude and must be able to thrive in a varied and fast paced environment
  • Ability to build and maintain friendly, professional relationships with colleagues, clients and contractors
  • Organised, planned and productive to get the most from each working day
  • Excellent attention to detail in all aspects of the role
  • Computer literate, knowledge of Microsoft suite
  • Proficiency in more than one language helpful but not essential
  • Experience of HTML desirable

YOU GET:

As well as the opportunity for great career progression, there is everything from bonus schemes to season ticket loans that will make life a little bit easier for you - including a huge staff discount of 50%, holiday days and access to our New Look Rewards which include some amazing discounts across a number of different businesses.

We understand that a Rock Star lifestyle isn’t a 9am -5:30pm thing…  so we are open to talk about flexible working! No promises but let’s have the chat and see what we can do! Not to mention our 4pm Friday finishes and (monthly free bars), what more could you want?


Application Form

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