Type of Position: Permanent Position
Company / Organisation / Artist Name: Sophie HulmeLocation: North London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Twitter Handle: @Sophie_Hulme
Ad Expires In: 3 weeks 2 daysAbout: Sophie Hulme launched her eponymous accessories brand in 2011, loved the world over for its sophisticated designs, gold hardware and unexpected details. Led by founder and creative director Sophie, the brand produces four collections a year, which are responsibly made in Italy, Hungary and Spain.
The brand is available through its newly launched online store, sophiehulme.com, and 250 locations across 30 countries - including Selfridges, NET-A-PORTER, Liberty, Harrods and Harvey Nichols in the UK, and Neiman Marcus, Saks, Bergdorf Goodmanand On Pedder internationally.
Based in a former toy factory in London, Sophie Hulme HQ is both business-like and personal, reflecting how the brand has grown from just one designer to a global force. Collections of vintage toys and trinkets mingle with moodboards, materials, prototypes and timelines. Not to mention the ever-present house mascot, Alan the Beagle.
Successful candidate will manage all aspects of customer service across the wholesale and ecommerce channels, this includes order confirmations, customer account enquiries and updates, order allocation, notification of shipping (in coordination with our warehouse), and returns.
Customer Service and Shipping are key elements of the Sales Order process, this role works within the Operations Team to manage and end ensure delivery of customer orders across the Wholesale and Ecommerce divisions within Sophie Hulme
Ideally all the following requirements and skills would describe a suitable applicant:
Apply with a CV and cover letter via the application form.