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Sales Associate

Listing ID: 703373

Sales Associate

Type of Position: Temporary Position
Company / Organisation / Artist Name: KITRI Limited
Area of Fashion: Retail (store role)
Location: Marylebone, Central London, London
Employment Length: 2 months
Hours: Full Time
Experience: 1 to 2 years
Start Date: 21 August 2018
Salary: £10 per hour
Reporting To: Mike Barnett
Twitter Handle: @
Deadline: 4th August 2017
Ad Expires In: 1 week 2 days
About: KITRI is a new online womenswear brand that aims to reimagine the space between fast fashion and contemporary labels offering fresh designs, premium quality and always elevated service. Designed by a small team of creatives in London.

KITRI Fashion – Shop Sales Associate (2 Month Contract)
 

Here’s a fantastic opportunity to join a new and fast growing womenswear fashion ecommerce brand that will be launching its first retail pop-up shop in London soon!  Team KITRI is a dynamic and creative group of professionals who are passionate about affordable designer fashions – and exceptional customer service experience.  
 
KITRI is a new online womenswear brand that aims to reimagine the space between fast fashion and contemporary labels offering fresh designs, premium quality and always elevated service.  Wardrobe classics with a playful twist, KITRI will focus on well-made and well-priced separates; tops, blouses, shirts and dresses, designed by a small team of creatives in London.
 
KITRI is looking for a Shop Sales Associate, who is warm, friendly, open-minded, creative and results-driven to be responsible for all sales duties.  Duties are broad and diverse covering all aspects of customer service, shop operations, merchandising, and inventory management. 
 
The Shop Sales Associate will work closely with customers to determine their needs, answering their questions about our products and recommending the right fashion solutions. 
 
You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction to the customers favor. To be successful as a Sales Associate, you should stay up-to-date with KITRI products and features, and maintain our shop’s visual appearance in very high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. 
 
Duties:

  • Ensure high levels of customer satisfaction through knowledgeable, thoughtful and comfortable sales service.
  • Welcome customers to the store, create a comfortable and relaxed experience and answer their queries.  Actively engage with customers and be assessable. 
  • Follow and achieve the shops sales goals on a weekly/monthly basis.
  • “Go the extra mile” to drive sales.  Be flexible, no two days are the same.  The customer is always changing, we must be flexible as well to their needs.
  • Comply with inventory control procedures including the recording of inventory receiving/shipping transactions.
  • Maintain inventory in-stock, merchandise/recover shopped areas back to presentation standard.
  • Be knowledgeable on fashion trends and KITRI product benefits and features including; fit, fabrics, care instructions, and discuss wearing/accessorizing options.
  • Hands-on experience with Point-of-Sale transactions. Process POS purchases and payments.
  • Handle customer returns of merchandise for refund or shop credit.
  • Suggest ways to improve sales (e.g. requested products, planning marketing activities, changing the store’s design).
  • We’ll be hosting a number of exciting events with fashion industry insiders, influencers and our VIP customers. You’ll play an integral role in helping us plan and execute these events.  

Requirements:

  • A passion for fashion.·Proven work experience as Retail Sales Associate for an elevated fashion brand or a similar role is a plus.
  • Basic understanding of sales principles and customer service practices.
  • Basic Math skills.
  • Solid team player, excellent interpersonal communication skills, can-do positive attitude.
  • Ability to perform under pressure and address complaints in a timely manner.
  • Availability to work flexible shifts. 

Benefits:

  • Sales related Bonus
  • KITRI clothes! You will be able to choose two sets of clothing to wear during your tenure and to keep after. 

Application Form

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