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Senior Sales Assistant - East London

Listing ID: 960557

Senior Sales Assistant - East London

Type of Position: Permanent Position
Company / Organisation / Artist Name: Dr. Martens
Area of Fashion: Retail (store role)
Location: East London, London
Hours: Full Time or Part Time
Experience: 1 to 2 years
Start Date: ASAP
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 2 weeks 4 days
About: At Dr Martens, we do things a bit differently. We don’t mind how you dress, if you have piercings or tattoos, or if you dye your hair. We love the things that make us original that no one can imitate. Our customers are all different, so it makes sense that our people are too – We want to inspire the next generation of DM’s wearers and they will come from all walks of life

We are recruiting Full Time and Part Time Senior Sales Assistants for store locations in East London

Reporting to the Retail Store Manager, we are looking for free thinking, passionate individuals who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Store Manager.

Main duties will include:

  • Achieving sales targets
  • Provide excellent customer service at all times
  • Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
  • Follow all H&S procedures to maintain a healthy, safe and tidy work environment
  • Handle till transactions in line with operating procedures
  • Handle more complex enquiries from customers
  • Assist management team in coaching and mentoring more junior members of the team
  • Act as key holder and assume responsibility for store for short periods in the absence of the manager
  • Any other reasonable task as instructed by the store management team

Essential requirements are:

  • Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
  • Demonstrate a good understanding of customer service
  • Sales oriented – target driven and able to assist the team with achieving store goals and
  • Demonstrate a good understanding of leading a team and driving sales
  • Professional, but also authentic and fearless!

Our Company culture is one of encouraging an appreciation for those possessing a proud sense of self-expression. Our British origins give us a self-deprecating sense of humour; yet we are unashamedly focused about the business of making high quality boots and shoes.

At Dr Martens we do things a bit differently. We aren’t a corporate brand. We don’t mind how you dress, if you have piercings or tattoos, or if you dye your hair. We love the things that make us original that no-one can imitate. Our customers are all different, so it makes sense that our people are too – We want to inspire the next generation of DM’s wearers and they will come from all walks of life!


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How many years of supervisory / keyholder experience do you have? *

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How many years of retail sales experience do you have? *

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What is your current salary & notice period? *

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